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  • Which PHP functions are disabled on your WordPress platform?
    Our WordPress platform has been specifically designed to offer the best security, performance and reliability for WordPress. As a result, we have specifically tuned firewall rules and layers of protection to help keep WordPress sites secure. As part of this protection, a small number of PHP functions have been disabled, as we've found that they're often used for malicious purposes. The following functions are disabled for security reasons: exec opcachegetconfiguration opcachegetstaFew readers
  • How do I change PHP version?
    As standard, we run PHP 7+. If you wish to switch version, head to () Manage Hosting Select Package “Switch PHP Version” Our Linux platform has the ability to run different versions of PHP: PHP 5.3 PHP 5.4 PHP 5.5 PHP 5.6 PHP 7.0 PHP 7.1 PHP 7.2 PHP 7.3 PHP 7.4 PHP 8.0 PHP 8.1 Version changes may take up to 60 seconds, but are usually instant. On our Managed WordPress Platform we run PHP 7.0 (and above) and thiFew readers
  • Can I change my website's PHP configuration?
    Yes, you can. This is available via the Manage Hosting Select Package PHP Configuration section of our control panel. Alternatively, you can create a custom file in your webspace with your desired PHP configuration. Please note that PHP will only read a custom configuration once every 5 minutes, so it can take a short time before the configuration changes appear on your website. This is always the case for our WordPress platform, as PHP-FPM caches the configuration quite aggresFew readers
  • Why is my website not able to send mail?
    A common reason for this relates to the address not matching your site domain. To help improve email deliverability and help prevent spam being sent from our network, the 'Sender' address for your message must match the domain name of the website used to send the message.Few readers
  • Is ionCube PHP Loader installed?
    The availability of ionCube can differ between our different platforms and PHP versions. Linux: ionCube Loader is available on our Linux platform for all currently support PHP versions. That's 5.3, 5.4, 5.5, 5.6, 7.0, 7.1 and 7.2. WordPress: ionCube Loader is available on our WordPress platform. Windows: ionCube is not available on our Windows platform. If you are running PHP software and don't need any of the Windows specific-languages like ASP.NET we recommend using our Linux plFew readers
  • Can I use parent paths in Classic ASP?
    ASP Parent Paths are disabled on our platform. As a result, Classic ASP scripts using “../” notation for includes will not work correctly. As an alternative to using parent paths in your ASP code, you can use virtual paths. Virtual paths need you to enter the full folder path from the URL root of your website. For example, changing: To:Few readers

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